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Loged out by accident, ended up with buying something

Loged out by accident, ended up with buying something

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19 лют. 2020, 13:2419.02.20
24.01.20
0

Loged out by accident, ended up with buying something

Hey.


I was In the game, changing my avatar in the options menu, and accidently clicked log out. Then i went though the first turtorial and All of that, to go log in to my other Account, and realizing something has been bought. 


I dident meant to buy 11 ancient shards and some silver. But when i realized it i used em, in case i was getting scammed. 


Can you please help me figurer out what happent. 


 Player id 

um4202910 | 4137646

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19 лют. 2020, 17:1719.02.20
1
I have this same issue only I was answering a phone call. I had wiped of my screen after hanging up while the game was reloading and suddenly I had purchased a $29.99 bonus pack of stuff I didn't even want. It shouldn't have been able to do that since all purchases require my password to complete.  I have been trying for almost a week to get someone from support to answer me on whether or not I can swap my accidental purchase for something I can use and they have been ignoring my emails.
27 лют. 2020, 14:3727.02.20
27.02.20
1
Has this been resolved? Ive had the same thing, purchased something while my phone was in my pocket