2 лют. 2020, 14:4002.02.20
02.02.20
0
I WAS CHARGED TWICE FOR A PACK I ONLY RECIEVED ONE OF
I purchased the 13.99 starter pack my first day playing, then after looking at my bank statement i was acctually charged 2 times for the starter pack
I WAS CHARGED TWICE FOR A PACK I ONLY RECIEVED ONE OF
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5 лют. 2020, 07:0005.02.20
05.09.19
5
Same here - I purchased a medium pack for $22.99 AUD and my receipt from apple was for two packs both on the same day. The funny thing is that in game you the purchase has a 1 time purchase limit on it so even if I wanted 2 i couldn't. I only recieved items for one purchase. Apple say i'm not entitled to a refund. Any idea what course of action to taken now?
5 лют. 2020, 11:3205.02.20
15.02.19
2725
lordsoth said:
Same here - I purchased a medium pack for $22.99 AUD and my receipt from apple was for two packs both on the same day. The funny thing is that in game you the purchase has a 1 time purchase limit on it so even if I wanted 2 i couldn't. I only recieved items for one purchase. Apple say i'm not entitled to a refund. Any idea what course of action to taken now?
Hi
Pls contact with our support in this case via in ticket in payments category.
Thank you
