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Bought a pack and didn't get the shards

Bought a pack and didn't get the shards

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31 січ. 2020, 11:2531.01.20
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Bought a pack and didn't get the shards

Earlier today I purchased a special offer £4.99 pack containing currency and three void shards, I opened the pack whilst on the train and lost signal on my mobile device. Now upon checking my account it seems i do not have the three void shards. Can you please assist me with this.

Thank you for your help,

Cfpsmatt.

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31 січ. 2020, 19:3331.01.20
15.02.19
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cfpsmatt said:


Earlier today I purchased a special offer £4.99 pack containing currency and three void shards, I opened the pack whilst on the train and lost signal on my mobile device. Now upon checking my account it seems i do not have the three void shards. Can you please assist me with this.

Thank you for your help,

Cfpsmatt.

Hi

Your issue is still persist? If yes pls contact with our support in game.