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Payment is done but did not get a single item ingame

Payment is done but did not get a single item ingame

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26 січ. 2020, 13:1126.01.20
2

Payment is done but did not get a single item ingame

I bought a 16.99 package and the money haf been taken from my bank account but i got nothing in the game? How is this possible?
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26 січ. 2020, 14:0026.01.20
2
Can anyone start doing something? This game is just a scam as it appears to be now
27 січ. 2020, 06:3227.01.20
15.02.19
2725

Hi

Your issue is still persist ? If yes pls submit a ticket to our support.

Thank you
27 січ. 2020, 10:1627.01.20
2
Yes and already mailed, i already submitted tickets for a refund but they only banned me and stopped answerring on mail so i got to take this to google?