Hi,
I purchased two packs of the same cost and was charged for the amount of three in the past two days.
Can someone look into this and help me out?
First transaction:
DATE
Dec 23, 2019
ORDER ID
MNBZV99X28
DOCUMENT NO.
173309569317
DATE
Dec 24, 2019
ORDER ID
MNBZW1VY3F
DOCUMENT NO.
183309807720
Thanks.
leesungny said:
Hi,
I purchased two packs of the same cost and was charged for the amount of three in the past two days.
Can someone look into this and help me out?
First transaction:
DATE
Dec 23, 2019
ORDER ID
MNBZV99X28
DOCUMENT NO.
173309569317
Second transaction (this one was the problematic one and was for 2x):DATE
Dec 24, 2019
ORDER ID
MNBZW1VY3F
DOCUMENT NO.
183309807720
Thanks.
Hello, PM me your in game id and a link to this post. I will see what i can find out.
Hello. Is there any update on this issue? Let me know if I can provide any more information to expedite the investigation. Thanks!
i to was double charged on my account i bought 2 packages which were deducted on the day of purchase which was the 5th and then the same amounts were deducted again on the 9th of January i now have no faith in making purchases with Plaruim
