Hey Plarium,

I had an issue today with the shop. There was an accidental purchase from the "Limited Special Offers" shop. It was the 49.99 pack at around 10:45 AM EST today on my account. I have not collected the rewards they are still in my mailbox. I have spent quite a fair bit on this game and I intend to continue, however I did not want this pack. Can I just do a refund through Google Services? Or is this an issue for you guys to handle? I want to proceed with caution because I do not want to have my account banned!

Thank you so much for the help 

Hello, PM me your in game ID in this format UMXXXXX|XXXXXXX a screenshot of the receipt for the purchased with the google code on it and a link to this post. I will see what i can find out.

Hello I thought I was. Unlocking my phone but apparently I bought $100 worth of stuff I didn’t need I spent a lot of money on this game if there’s anyway you could help me out and give that back that would be great

I paid for this : Great Deal Mix Pack : 10,99 € I didn't receive anything I paid again I received the package . please kindly check I want to get my money back .I paid for two packages and received one. It's not the first time and I didn't say anything, but this time please.

um48572864 | 47525193