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Paid for Gem pack and did not receive it

Paid for Gem pack and did not receive it

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7 груд. 2019, 08:4007.12.19
1

Paid for Gem pack and did not receive it

Hey guys so I purchased 1 730gems pack for R299.00 and received it so on my bank statement 3 730gems pack was deducted, please either refund the 2 gem packs I did not receive or give me the 2 gem packs. thanks for the assistance!
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7 груд. 2019, 11:4807.12.19
15.02.19
2725

BoarzRanger said:


Hey guys so I purchased 1 730gems pack for R299.00 and received it so on my bank statement 3 730gems pack was deducted, please either refund the 2 gem packs I did not receive or give me the 2 gem packs. thanks for the assistance!

Hi Please open a ticket in game at payments category. 

8 груд. 2019, 07:2208.12.19
1

So I replied on the support function on the game and chose payment issues and wrote the same story with a pic of my banking statement but it keeps on saying that I need to fill in al the areas


8 груд. 2019, 09:0308.12.19
15.02.19
2725

BoarzRanger said:


So I replied on the support function on the game and chose payment issues and wrote the same story with a pic of my banking statement but it keeps on saying that I need to fill in al the areas


Hi

You need to fill out subject section too.