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Purchase erro but still charged

Purchase erro but still charged

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31 жовт. 2019, 01:5631.10.19
24.08.19
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Purchase erro but still charged


I have purchased Gem Pack using phone credit as payment method. The transaction result was error but I was still charged, my phone credit balance has been deducted.


I still didn;t get my purchased item (Gem Pack).


Please help.



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1 листоп. 2019, 09:2301.11.19
15.02.19
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Pedro Reis said:



I have purchased Gem Pack using phone credit as payment method. The transaction result was error but I was still charged, my phone credit balance has been deducted.


I still didn;t get my purchased item (Gem Pack).


Please help.



Hi

Please open ticket in gane or use this email [email protected]

Thank you for your patient.