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Unauthorized charges

Unauthorized charges

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3 берез. 2024, 15:5803.03.24
09.02.24
1

Unauthorized charges

My  82 year old grandmother has over $1,000 worth of charges from Plarium on her credit card.  She is blind and in a wheelchair so she is definitly not playing any games.  I have filed a dispute with her bank.  Is there a phone number or chat option for customer service?

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3 берез. 2024, 16:0103.03.24
09.02.24
1

These charges happened within a matter of a week and a half starting Feb 21.  What could have been charged.  This is crazy.  Who do I contact.  She is so upset.  She is on a fixed income

dthorne04Moderator
3 берез. 2024, 18:1503.03.24
30.12.20
6074

If what you're saying is true then this will be a matter to deal with the bank. You could try contacting Plarium support here: https://plarium.com/en/support/

There is no phone number or live chat. 

Good luck.