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Paid for Silver Raid Pass, Didn't get Silver Raid Pass

Paid for Silver Raid Pass, Didn't get Silver Raid Pass

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17 жовт. 2019, 06:5117.10.19
17.10.19
2

Paid for Silver Raid Pass, Didn't get Silver Raid Pass

The transaction details are below. Paid for it through Google Play. However, since paying for it, over 2 hours ago, there has been no update in the game client on either Windows or Android. Further, now when I try to buy something on Android (such as another pack) it shows the value in US$ but won't bring up the Play Store UI to buy it.


Raid Pass purchase :

User ID: um19548773 | 19257346
Order number:
GPA.3396-1078-2586-06769
Order date:
Oct 17, 2019 5:40:25 PM GMT+13


I am concerned about this. I was considering the 6 month if this went well.

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17 жовт. 2019, 08:1417.10.19
15.02.19
2725

Hi

Your issue is still persist? i read you are reported it in discord too .


17 жовт. 2019, 09:3117.10.19
17.10.19
2
Sezzy said:

Hi

Your issue is still persist? i read you are reported it in discord too .


Yeah, I still don't have the Raid Pass. It's not showing in both the Android version, and on the PC.
18 жовт. 2019, 01:3318.10.19
17.10.19
2
This has since been resolved. I logged a ticket via the support site. While I haven't received a response to the ticket or this post, the Raid Pass flag appeared approximately 13 hours after purchase.
21 жовт. 2019, 18:0321.10.19
21 жовт. 2019, 18:04(відредаговано)
3

Sezzy said:


Hi

Your issue is still persist? i read you are reported it in discord too 

I have the same issues and I reported it. However after reporting it, I was banned for asking refund. Guys if you made a purchase and didnt get it. Do not ask for refund as this will be against the refund policy and you will be banned like me. Now have to wait for days or years for them to reply if they get to see it.