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Purchase bug

Purchase bug

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21 берез. 2019, 16:3121.03.19
1

Purchase bug

I recently purchased a tier 30 pack and didnt receive anything. Please fix. 

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27 берез. 2019, 16:5527.03.19
27.03.19
2
Same hear i also purchased the same pack an i still haven't received it i hope u guys are not thieves
27 берез. 2019, 17:1927.03.19
21.03.19
1

I just bout starting package for 29.88 was i think with orange summon crystal and did not get a thing why is that 



28 берез. 2019, 20:5828.03.19
09.02.19
90

Hey guys! 

If your issue still persists, then try checking your mailbox (cause rewards are usually sent there), clearing the game cache, or reinstalling the game!
30 берез. 2019, 20:5230.03.19
1

I bought 3 different packages and none of them popped up. 

3 квіт. 2019, 08:4503.04.19
15.02.19
2725

RedVenom said:


I bought 3 different packages and none of them popped up. 

Hi everyone!


If you faced payment issue and the items not landed in your inbox, please dont hesitate to contact with our support in game. They will help you to investigate.

23 квіт. 2019, 16:1723.04.19
2
I just bought the same one dident get anything 
26 квіт. 2019, 11:5326.04.19
1
I just bought a $30 promotion package and didn’t get it. 
5 груд. 2019, 08:2905.12.19
06.03.15
6
i had the same problum and after several reports to support no reply watsoaver (sent multiple reports)
5 груд. 2019, 16:3705.12.19
13.05.19
923
MADnRAD said:

i had the same problum and after several reports to support no reply watsoaver (sent multiple reports)
Hello, PM me your in game id and a link to your post and i will see what i can find out.
3 квіт. 2020, 16:4703.04.20
3 квіт. 2020, 16:48(відредаговано)
4
I meant to purchase a monthly pack and the payment didnt go through. So I tried again and still didnt go through. So i check my card balance and saw there were TWO MONTHLY PACK purchases (£50 each) and I got NOTHING. Can someone please help I just got robbed £100 >:/