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Constant CRASHES since update!

Constant CRASHES since update!

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15 листоп. 2021, 02:3315.11.21
18.08.21
165

Constant CRASHES since update!

Before  the update the game  was  stable and  had  a  few  crashes  here  and there ,  but  after the  update?  I'm on  an  iPhone 7  iOS 14  and  it  CONSTANTLY  crashes  now.  


Loading  tournament  or  event  menus  doesn't work  and  causes  crashes  (closed  all and  back  to  home screen)  along  with more  issues  than  I care  to  remember.  I  Have  started hitting yes  t o  sending  error  reports as  it  now  happens  so  much!


Anyone  else  playing  iPhone or  getting  crashes constantly?


Peace!!!!

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15 листоп. 2021, 03:4915.11.21
15 листоп. 2021, 03:50(відредаговано)
18.03.20
305

I was getting same with my android phone - got asked to go to my applications then find raid open the folder and clear the cache by one of the support guys, once i did that it was all good not sure if this will help on iphone but worked instantly on reset for me 


mine was crashing every time i sold items 

harleQuinnModerator
15 листоп. 2021, 03:4915.11.21
24.02.19
7975

You're sending error reports? Good. Any other details you can give me for a bug report? :)

15 листоп. 2021, 23:2115.11.21
18.08.21
165
harleQuinn

You're sending error reports? Good. Any other details you can give me for a bug report? :)

hello  and  hope  you  are  well?  I  hit  report on  everything  now  as  it  happens  more  than  a  lot!  

Main  issues  for  me  (now  after  uodate)  is  market  place  items  cause  crashes along  with  the  tournamnet  menu  and  events  menu  not  loading.  When  they  do  after  about  10-15  presses  the  game  closes  and  takes  you  to  the  home  screen.  


When  this  happens  there  isnt  an option  to  hit  send!  Only  when  the  game  crashes  during  a  pvp  match  or  ove  game  does  it  give  that  option.  


stay  safe  <

15 листоп. 2021, 23:3115.11.21
15 листоп. 2021, 23:32(відредаговано)
18.08.21
165

@Ben


hpw  did  you  reset  the  thingy  thing?  The  cache?

16 листоп. 2021, 04:2416.11.21
18.03.20
305

does this take you to it 



i


16 листоп. 2021, 04:3116.11.21
18.03.20
305

my android tablet was easy - i dont own a iphone so not exactly sure sorry google may be your best friend to get there 


once in settings i click on apps 

i


You will then need to go down to raid shadow legends - Now to get to clear cache i had to go into the storage folder  

i



Once in the storage area bottom right hand corner is clear cache that removes items stored there, dont clear data or id say you ll have to run updates again lol 

i



17 листоп. 2021, 18:5517.11.21
18.08.21
165
benpountney77

my android tablet was easy - i dont own a iphone so not exactly sure sorry google may be your best friend to get there 


once in settings i click on apps 

i


You will then need to go down to raid shadow legends - Now to get to clear cache i had to go into the storage folder  

i



Once in the storage area bottom right hand corner is clear cache that removes items stored there, dont clear data or id say you ll have to run updates again lol 

i



Wow!  Thanks  for  detailing  a  reply  and  taking  the  time  to  do  that.  On  the  iphone  i  found  the  ap  under  settings  and  tried  to  see  what  is  in  the  ap .  the  option  under  it  has  three  options  but  no  option  to  reset  the  cache.


Anyway.  I  will  wait  and  hope  the  next  update  is  more  stable .  

17 листоп. 2021, 22:2517.11.21
18.03.20
305

all good fingers crossed the next patch doesnt bring more bugs with it and fixes these other issues 

22 листоп. 2021, 22:5622.11.21
18.08.21
165
benpountney77

all good fingers crossed the next patch doesnt bring more bugs with it and fixes these other issues 

Thanks  for  the  help  anyways!  Here  is  hoping!