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Daily progress frozen

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20 жовт. 2021, 04:4020.10.21
11.05.17
11

Daily progress frozen

daily progress gems got stuck at day 29, showing day 29 with hours countdown every day. Day 29 cannot be collected and a new pack cannot be purchased. Very frustrating because my money are out, i don't have the gems i want and i cannot  progress in any way.

PC with windows 10 my main machine. I also play from a laptop w10 and android tablet. The issue occured on PC.

 Maybe is a "payment issue". How can I raise a ticket ?

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22 жовт. 2021, 00:1122.10.21
05.08.19
13

Ditto.  Same issue.  Mine has been stuck on Day 3 for several days.

26 жовт. 2021, 01:2826.10.21
02.09.21
1

Same  issue  for  me  been  stuck  at  day  16  for  almost  a  week.  Piut  in  a  ticket  so  hopefully  that  helps.

27 жовт. 2021, 15:0927.10.21
220810

Hi guys. Sorry to hear that you are facing some issues. Can I have your IDs, please, and your Support Ticket numbers, if you have them. Thank you. 

28 жовт. 2021, 14:4628.10.21
13.05.19
1

Hi Same issue stuck at day 19 for a week, ticket put in and been waiting a response since.

ID - um3100111 | 3046154

Support ticket number - 3469464