Yep. They don't give a shit. They won't fix shit. And the link for Bug Reports says, "report a game bug and watch our Technomancers squash it." Hahahaaa WTF, watch them squash it? That's just the biggest bunch of crap they are feeding everyone. What the hell is a Technomancer anyways? They sure as hell don't do anything the links in the forums say they do. Probably just a bunch of dudes circle jerking and needed a name for their group. Fuck Plarium. Technically they are scamming everyone playing the game. People pay for shit that don't work more than half the time. And if it does work that often, it never fails to screw up somehow.
Anyways, as long as those greedy bastards have money coming in, they won't help anyone or fix anything. You won't even get another reply, probably. Only replies to anyone are players commenting with other players. I've not seen anything get fixed here for a year or more. They just keep trying to add more shit that don't work correctly. Plarium is a pretty sad company.