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Energy gift lost

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22 берез. 2020, 16:3522.03.20
21.07.19
1

Energy gift lost

Hello,


i have a issue on my personal account regarding the 2000 energy gift which everyone got from "STAY HOME, STAY SAFE" event. 

I can not find the 2000 energy in my inbox and i didnt use that, of course.


Could you have a look on it, pretty please?


Thank you very much and best regards,


David

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22 берез. 2020, 19:2222.03.20
13.02.19
1564
If your account was inactive before the gift was given, you didn't received it.
22 берез. 2020, 22:5422.03.20
21.07.19
1

Hi, 

what are you talking about? I am playing this game for more then 7 months. I got the gift but after 2 days, i dont see it there in my inbox.
24 берез. 2020, 06:2824.03.20
220836
I got the same issue yesterday. My mailbox was full when that happened. It may be the reason. Already reported to service mail but no reply.
26 берез. 2020, 00:3726.03.20
13.02.19
1564
davidholcikholec said:

Hi, 

what are you talking about? I am playing this game for more then 7 months. I got the gift but after 2 days, i dont see it there in my inbox.
The gift expired after 2 days.