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Support module not working

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22 лют. 2020, 00:5922.02.20
220824

Support module not working

I have been attempting to access the in game support (creating a ticket) for AGES now and it is still not working. This is after posting in a community forum and receiving NO response.


I am having the following issues:

1. The support module is not working so I attempted to rectify issues through this forum (with no communication) 

2. My Clan Boss keys were lost (6) after the game failing to load the Clam Boss battle but taking my keys irrespective 

3. My inability to get my reward for linking my Plarium ID in game

4. The Nightmare Campaign now not recognising a 3* win when you beat stages with 2 OR FEWER champions


These issues need to be addressed especially as players part with hard earned money to continue to support the game and are currently not receiving anything for that support.

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22 лют. 2020, 03:2622.02.20
13.05.19
923
GinlonGaming said:

I have been attempting to access the in game support (creating a ticket) for AGES now and it is still not working. This is after posting in a community forum and receiving NO response.


I am having the following issues:

1. The support module is not working so I attempted to rectify issues through this forum (with no communication) 

2. My Clan Boss keys were lost (6) after the game failing to load the Clam Boss battle but taking my keys irrespective 

3. My inability to get my reward for linking my Plarium ID in game

4. The Nightmare Campaign now not recognising a 3* win when you beat stages with 2 OR FEWER champions


These issues need to be addressed especially as players part with hard earned money to continue to support the game and are currently not receiving anything for that support.

Hello, PM me your in game id and a link to this post
22 лют. 2020, 04:5122.02.20
05.12.19
2
I agree wholeheartedly, I have been trying to access support for days. My game was crashing with every win in ice golem dungeon. clan boss was also crashing repeatedly i lost 4 keys that i had to replace with those from my battlepass purchase just to complete CB on a lower difficulty. This is getting ridiculous!!
22 лют. 2020, 07:5022.02.20
13.05.19
2
Your support tab is not working it's nothing but a load screen that never loads. I tried to submit a ticket because when the game went down I was trying to buy masteries and it took all of my gems.
22 лют. 2020, 09:5222.02.20
220824
I’ve sent a link and my ID
22 лют. 2020, 11:5922.02.20
23.10.19
1

My support isn't working, either.


I am having the following issue:

When I set up multibattle attempts for dungeons, the first battle will complete and then kick me out to the summary screen, taking an attempt but not cycling to the next. This issue does not occur in campaign. Tested on dragon, ice golem, and minotaur. All 3 are the same. After the first battle, summary screen, no next battle, and a loss of an attempt. 

Help with this would be appreciated.
22 лют. 2020, 12:3122.02.20
22.02.20
1

I Lost 2 keys too, when I'm going to open the support tab it's just "loading" infinitely ...