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Summoned champions not appearing

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20 груд. 2019, 13:4120.12.19
220810

Summoned champions not appearing

Player ID: um30324950 / 29796412

Server: Production1.   I have summoned Hope, Taurus, and Gagarob and they're visibly unlocked in my champions index but nowhere else. So I have them but they're essentially unusable because they don't appear anywhere but the index. I have screenshots of this but can't seem to upload them.

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21 груд. 2019, 15:1021.12.19
15.02.19
2725
dave31132 said:

Below are the links showing the unlocked hero's in my index but nowhere else, please help.

https://photos.app.goo.gl/c82uevpL8YpFFJv7A

https://photos.app.goo.gl/SUtXX3au3JBFELnM8


https://photos.app.goo.gl/erWcwDEpwU7gwpST6


https://photos.app.goo.gl/NvWik2aKr6JLQea9A 


If someone could look into this it's really bothering me especially because I spent money on these shards. thanks

I had forwarded to looking. 
22 груд. 2019, 10:4122.12.19
15.02.19
2725

qdave31132 said:


Below are the links showing the unlocked hero's in my index but nowhere else, please help.

https://photos.app.goo.gl/c82uevpL8YpFFJv7A

https://photos.app.goo.gl/SUtXX3au3JBFELnM8


https://photos.app.goo.gl/erWcwDEpwU7gwpST6


https://photos.app.goo.gl/NvWik2aKr6JLQea9A 


If someone could look into this it's really bothering me especially because I spent money on these shards. thanks

Hi

Its not a bug index always have always show your all champions even they are not there in your vault anymore. 
22 груд. 2019, 15:3822.12.19
220810
I understand what your saying but I didn't consume them so don't know why they're not appearing. Could it be a bug? I've sent a ticket to support but haven't heard anything back. Has this happened to anyone else before?
23 груд. 2019, 21:3223.12.19
15.02.19
2725
dave31132 said:

I understand what your saying but I didn't consume them so don't know why they're not appearing. Could it be a bug? I've sent a ticket to support but haven't heard anything back. Has this happened to anyone else before?
Usually the playera are sacrificed champs.