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Game Crashing

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14 груд. 2019, 01:3114.12.19
22.11.19
34

Game Crashing

The game constantly crashes when I try to start a mission and to top it off, tech support does not respond to any of my emails.  Honestly, I've been very patient but why isn't anything being done with this issue and why is there not one single reply back?  I'm losing energy, keys and tokens every time this happens and it's happening very frequently.  Will this issue be addressed or is it not a concern since only some people have it?  
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14 груд. 2019, 09:4914.12.19
20.02.17
2
In a similar experience, after about 2 weeks of random crashes, last coupl days my game crashes almost only when i try to do arena, as late as today 7 out of 10 tries is a crash, tokens consumed, no results. no answer on my mails. better get this shit fixed or im out.
14 груд. 2019, 12:0614.12.19
15.02.19
2725

Kung Henrik said:


In a similar experience, after about 2 weeks of random crashes, last coupl days my game crashes almost only when i try to do arena, as late as today 7 out of 10 tries is a crash, tokens consumed, no results. no answer on my mails. better get this shit fixed or im out.

Hi

Did you tried to unistall reinstall? Use vpn or mobile net? 
15 груд. 2019, 12:4115.12.19
20.02.17
2
Sezzy said:

Kung Henrik said:


In a similar experience, after about 2 weeks of random crashes, last coupl days my game crashes almost only when i try to do arena, as late as today 7 out of 10 tries is a crash, tokens consumed, no results. no answer on my mails. better get this shit fixed or im out.

Hi

Did you tried to unistall reinstall? Use vpn or mobile net? 
think iv reinstalled it twice this week, forgot to tell i play on PC, no vpn 
16 груд. 2019, 01:0016.12.19
22.11.19
34
I've updated every time and I've reinstalled, but it continues to crash.  I've lost so much energy, keys and coins because of this issue.  Also, I've lost some arena battles on top of that.  
16 груд. 2019, 01:0216.12.19
22.11.19
34
I am not paying additional for a VPN or mobile net.  
16 груд. 2019, 08:5116.12.19
15.02.19
2725
Daniel said:

I am not paying additional for a VPN or mobile net.  
Do you have any error screen on pc?
17 груд. 2019, 23:4917.12.19
22.11.19
34
I play on an iphone. There are no error screens.  
18 груд. 2019, 07:3518.12.19
22.11.19
34
This is some BS.  Game crashed so many times today and I've lost so much energy, tokens and arena battles.  
22 груд. 2019, 22:1222.12.19
22.11.19
34

I'm trying to participate in the current events and due to the game crashing, I will most likely not be able to achieve what I set out to.  I'm currently a F2P player, and will remain a F2P player seeing how this game has been unstable and customer support is non-existent.  I've spent good amounts of money on other games and I have a decent amount of disposable income, but that won't be spent on this game, and I probably won't invest as much time into this game in the future.  


Honestly, I feel insulted by the lack of attention given after my numerous attempts.  
22 груд. 2019, 23:3122.12.19
13.05.19
923
Daniel said:

I'm trying to participate in the current events and due to the game crashing, I will most likely not be able to achieve what I set out to.  I'm currently a F2P player, and will remain a F2P player seeing how this game has been unstable and customer support is non-existent.  I've spent good amounts of money on other games and I have a decent amount of disposable income, but that won't be spent on this game, and I probably won't invest as much time into this game in the future.  


Honestly, I feel insulted by the lack of attention given after my numerous attempts.  
Hello, try turning down your graphic settings, also double check your internet as i have not been experiencing crashes today so i do not suspect it to be a grid wide issue.
23 груд. 2019, 00:1323.12.19
22.11.19
34
the graphics are on the lowest setting and my internet is fine, no issues.  
24 груд. 2019, 11:0224.12.19
1

every time I enter the Clan boss I always lose a key. if you are happy the character I think we have lost over 10 keys. So it means that we have lost items and experience.

24 груд. 2019, 11:5424.12.19
13.12.19
1
Needed some void potions. So I ponied up three hundred gems to have access for 24 hours. Game crashes after second wave. My heroes run off in the other direction as if terrified of what lays ahead. Energy is not returned. So I am out three hundred gems and some energy, not sure of the amount. Spent money on this game in the last month, now wondering why.
26 груд. 2019, 21:2426.12.19
26 груд. 2019, 21:24(відредаговано)
22.11.19
34
and still, the issue continues and we are not even reimbursed for our losses.  I've lost more clan keys, energy and arena battles the last few days.  Plarium obviously does not give a crap.  It's very obvious.     

27 груд. 2019, 11:1827.12.19
15.02.19
2725

hi

Our devs are workn on more optimization. 
30 груд. 2019, 15:3030.12.19
18.03.19
1
I’m having the same issue. Lost sooooo many cb keys from crashing. “...working on more optimization” is BS because it’s a known issue from back to March I have seen posts about cb crashes...just saying...