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Prism pool has disappeared and unable to summon after purchasing

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25 лип. 2025, 16:0925.07.25
10.01.24
0

Prism pool has disappeared and unable to summon after purchasing

I purchased prism shards yesterday planning to pull from the current demonspawn event. Today the prism pool and summon area is gone on my account(shards are up top still), but other clan members confirm they still have the ability to open the pool and summon. The news stated Friday was the last day of the event, and its been like that for every single summon pool, where the last day after getting a prism you could summon it.

I want to use these shards on THIS pool, thus I purchased them, but, am not interested in other pools of unknown value in the future (and I could just, buy more if I wanted to). 

Please figure out how to summon these shard as I'm rather disappointed currently and that's before learning about a nerf on relics that people spend 10+ sacreds to collect mats just days ago....

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dthorne04Moderator
28 лип. 2025, 17:4128.07.25
30.12.20
7493

Hi,

Apologies for the late reply but if you haven't already opened a support ticket - you should.