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Game crash because of random downloading of champions during logging into games

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20 трав. 2025, 12:0720.05.25
10.04.24
4

Game crash because of random downloading of champions during logging into games

Hey, I recent faced errors when I want to get into battles, mostly Arena battles, but sometimes other content. As you can see in the attached loading screen, the loading window of modules pops up and after that the game crashes to the Plarium loading scree. I have that problem when I try to use Belz, but in this photo it´s Galek (or supreme Galek?). I have 2 accounts, this one is Razzgull, the other is Kaelor.

In the first picture you can see the battle I wanted to join. But this happens in every content when I want to join with Belz The Reckoner... (account Kaelor)

Can you please fix this? Regards

i


i


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dthorne04Moderator
20 трав. 2025, 15:4520.05.25
30.12.20
7496

Hi,

What OS are you running? It looks like you're running into Unity issues and that could be related to the version of Windows you're running.

20 трав. 2025, 20:2820.05.25
10.04.24
4

It occured after I re-installed the game + I downloaded the RSL Helper. Maybe I f*ed up the integrating into RSL because I still can´t link the RS Helper with the game.

I´m running Win10 and don´t play mobile.

dthorne04Moderator
21 трав. 2025, 03:2521.05.25
30.12.20
7496
Kaelor

It occured after I re-installed the game + I downloaded the RSL Helper. Maybe I f*ed up the integrating into RSL because I still can´t link the RS Helper with the game.

I´m running Win10 and don´t play mobile.

Hi,

Almost certainly not an issue with Helper. 

i

Very likely has to do with this.

21 трав. 2025, 08:5321.05.25
21 трав. 2025, 11:13(відредаговано)
10.04.24
4

But I have Win10 22H2 so it should be working, right?

22 трав. 2025, 11:4622.05.25
10.04.24
4

This solved the problem. Be sure to update the modules shown below!

 Maksym (RAID: Shadow Legends)

Aug 7, 2024, 12:05 GMT+3

Hello!

Thank you for your reply.


Please install the last .NET Framework 4.8 and C++ Redistributable updates:
 

  1. The new version of .NET Framework 4.8: https://dotnet.microsoft.com/download/dotnet-framework/net48 
  2. Visual C++ Redistributable: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 
  3. Reboot your PC and launch Raid.

    We also recommend installing the Mono Runtime program if the updates above don't fix the problem:
    https://www.mono-project.com/download/stable/ 
dthorne04Moderator
23 трав. 2025, 03:5623.05.25
30.12.20
7496
Kaelor

This solved the problem. Be sure to update the modules shown below!

 Maksym (RAID: Shadow Legends)

Aug 7, 2024, 12:05 GMT+3

Hello!

Thank you for your reply.


Please install the last .NET Framework 4.8 and C++ Redistributable updates:
 

  1. The new version of .NET Framework 4.8: https://dotnet.microsoft.com/download/dotnet-framework/net48 
  2. Visual C++ Redistributable: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 
  3. Reboot your PC and launch Raid.

    We also recommend installing the Mono Runtime program if the updates above don't fix the problem:
    https://www.mono-project.com/download/stable/ 

Excellent, glad they got back to you quickly. Was going to suggest updating .NET framework. 

Glad they could help. :)

23 трав. 2025, 11:4123.05.25
23 трав. 2025, 11:43(відредаговано)
10.04.24
4

They didn´t get back to me, I researched the problem on the internet and the above post was shown...  ;-)