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Duplicated gear bug

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22 берез. 2025, 14:0022.03.25
11.04.22
7

Duplicated gear bug

Some bug happend, I add gear for Karnage Using HH Artifact Optimizer, but no gear remove from other champion. so I have two same gear. like the picture shows.

 but it's also make my whole account messup. some champion can't mount any gear like Septimus.

I need help. 

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22 берез. 2025, 14:0322.03.25
11.04.22
7

this is the problem

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dthorne04Moderator
23 берез. 2025, 17:3023.03.25
30.12.20
7493

I will ask around but in the meantime perhaps fire off a message to support and see if they have any insight on this. Seems like it could be an interaction between the Hell Hades app and your game as you're likely experiencing a visual bug.

24 берез. 2025, 06:5724.03.25
11.04.22
7
dthorne04

I will ask around but in the meantime perhaps fire off a message to support and see if they have any insight on this. Seems like it could be an interaction between the Hell Hades app and your game as you're likely experiencing a visual bug.

I've send the support, but no response until now.

24 берез. 2025, 06:5824.03.25
11.04.22
7

where i can get the offical response? in game or by email

dthorne04Moderator
24 берез. 2025, 20:0924.03.25
30.12.20
7493
bearanny

where i can get the offical response? in game or by email

email. responses can take some time - especially over weekend

1 квіт. 2025, 03:3101.04.25
11.04.22
7

no response until now for a week .

1 квіт. 2025, 20:4501.04.25
12.10.21
25
bearanny

no response until now for a week .

Yeah, I believe that there isn't a response team working for Raid. I have sent multiple tech support issues and out of 4, I only got 1 response. Even then, it came about a week after the question which by then was too late. Too bad that all of the money this game generates, no one has the time to help players.