Are you positive you're on the right account - and no one else has access to your account?

It's going to be tough to offer much guidance on the forum so I'd suggest opening up a support ticket and seeing if they can look into it as we cannot see anything account side on the forum.

Thanks!  I will try that.  I was curious if anyone else was seeing it and wasn't sure if moderators here could do anything.

Sadly, no. when it's a situation where support would need to directly be able to take a look at your account, it has to be on their end. 

best of luck. :) if you haven't opened a ticket in game yet you can reach support here as well: https://plarium.com/en/support/