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Gem Mine not showing Gems

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7 берез. 2025, 23:1707.03.25
25.01.25
2

Gem Mine not showing Gems

I'm not really sure what is going on, my gem mine hasn't shown any gems for me to pick up since sometime yesterday.  I thought maybe I just forgot that I already picked them up, but its been close to 24 hours now I think since they were there.  

I've tried both on my phone and my computer to see if one of them was having an issue.  but its on both sides.  I'm not sure what I did to cause them to stop showing up.

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dthorne04Moderator
8 берез. 2025, 04:1908.03.25
30.12.20
7493

Seems to be a brand new visual bug, unfortunately. 

8 берез. 2025, 09:3308.03.25
25.01.25
2

Oh yea I see what your saying.  I was just so used to just clicking on them and getting them, I didn't ever really look at the amount that was the new total all that much.  But I just logged in to get my daily stuff and watched the amount I currently have before I clicked on the mine, and my current gem count went up by an amount that feels like it should given the amount of time since I last looked at it.

dthorne04Moderator
8 берез. 2025, 18:3608.03.25
30.12.20
7493
Ravendreams

Oh yea I see what your saying.  I was just so used to just clicking on them and getting them, I didn't ever really look at the amount that was the new total all that much.  But I just logged in to get my daily stuff and watched the amount I currently have before I clicked on the mine, and my current gem count went up by an amount that feels like it should given the amount of time since I last looked at it.

Good to know it all seems about right, as far as I can tell based on reports it just turns out to be visual rather than actual missing gems.

8 берез. 2025, 23:3708.03.25
25.01.25
2

Thank you for filling us in with the information, you have been a great help :)

10 берез. 2025, 08:0510.03.25
30.10.23
1

Same vanishing gems from the gem mine! How convenient for platinum if they're hiding our gems I wonder what else they're hiding From players? Like promo codes! gotta basically troll the entire internet and scrap the bottom of the ocean to find them!!! 

dthorne04Moderator
10 берез. 2025, 16:0710.03.25
30.12.20
7493
Beeblebop

Same vanishing gems from the gem mine! How convenient for platinum if they're hiding our gems I wonder what else they're hiding From players? Like promo codes! gotta basically troll the entire internet and scrap the bottom of the ocean to find them!!! 

It's purely visual (players are still getting their gems) in nature based on reports so far. 

Feel free to open a support ticket if you'd like, to have them confirm.

19 берез. 2025, 03:3619.03.25
19.06.21
2

It's not just a visual bug..I have a fully maxed mine and have no gems over and over again. I have had 0 gems for almost a week. Even if I click it repeatedly nada

dthorne04Moderator
19 берез. 2025, 06:5619.03.25
30.12.20
7493
gubnillec

It's not just a visual bug..I have a fully maxed mine and have no gems over and over again. I have had 0 gems for almost a week. Even if I click it repeatedly nada

Clicking on the mine should be working as far as I've been told.

If not, I'd open a support ticket so they can know. Thanks.

20 берез. 2025, 21:4120.03.25
19.06.21
2

It is not a visual bug it's an actual bug... I can click that mine 1 million times and I still do not get a single gem

dthorne04Moderator
21 берез. 2025, 05:2821.03.25
30.12.20
7493
gubnillec

It is not a visual bug it's an actual bug... I can click that mine 1 million times and I still do not get a single gem

Gotcha. 

Would still open a support ticket and see what they have to say.