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5 silver keys for completing advanced quests are not being reflected

5 silver keys for completing advanced quests are not being reflected

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12 лют. 2024, 04:1212.02.24
05.01.22
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5 silver keys for completing advanced quests are not being reflected

I'm playing on my PC through Plarium Play.  I completed the advanced quest that gives 5 silver keys and claimed it, but it doesn't get added to my outstanding silver keys.  Before the latest update, when completing and claiming the 5 silver keys, it would leave me with 15 or 16 keys (if I did the secret room).  I currently have only 11 keys. (10 original less 1 used for secret room and 2 added for completing the secret room).  This has happened both yesterday and today.

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dthorne04Moderator
12 лют. 2024, 05:1712.02.24
30.12.20
6215

Hi there,

This is one where you'll have to contact support and have them take a look since we can't see anything pertaining to that. Assuming you collected the keys and it isn't something with a new in game day rolling over and losing keys etc. I'd usually think this is a case of it being perhaps some lag in showing up.

I haven't heard of this being a widespread issue of any kind so I'd definitely check in with support and see if they can clear it up for you.