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Bug on the anniversary event

Bug on the anniversary event

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30 трав. 2023, 11:4430.05.23
16.05.23
0

Bug on the anniversary event

I play the game in french so sorry if the translation of the some worlds does not match.i would like to know if other players got the same issue.

Device: PC,plarium play;

OS: Windows 11;

WTR 

Step 1: Do the equipement upgrade when the event start(About 5m silvers  spent)

Step 2: I get a notification with the number of points for the anniversary event when i got to level 8 ,12 ,16

Step 3: When i check on the event page no and i got silver on the mail box related to the event.

Step 4 : i restarted again to upgrade the equipment 10 min after and then i get the points

So i miss all the point i have done on the beginning on the event.


Looking forward to your Reply.

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dthorne04Moderator
30 трав. 2023, 17:0730.05.23
30.12.20
6215

Sorry about that issue.

Folks should be getting those anniversary coins returned now, please let me know if you don't see yours. 

1 черв. 2023, 07:2101.06.23
10.05.23
4

Device: PC,plarium play;

OS: Windows 10

I turned the event on and started apgrading and it was working, then after a heap of upgrades I was getting no points. So I checked the event and it said start the event again, so I did and this time the event keeped going. I didnt think it was a bug, I thought it was maybe a lag.

dthorne04Moderator
1 черв. 2023, 17:3301.06.23
30.12.20
6215
EagleOne

Device: PC,plarium play;

OS: Windows 10

I turned the event on and started apgrading and it was working, then after a heap of upgrades I was getting no points. So I checked the event and it said start the event again, so I did and this time the event keeped going. I didnt think it was a bug, I thought it was maybe a lag.

Lag is what I'd expect as the issue. Did it fix itself after restarting game?

If not, open a support ticket in game or here, please: https://plarium.com/en/support/

5 черв. 2023, 09:3505.06.23
10.05.23
4

all good