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Daily, weekly, monthly quests not showing up

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1 лип. 2019, 14:0101.07.19
09.05.19
9

Daily, weekly, monthly quests not showing up

Issue: my daily/weekly/monthly quests tabs are completely blank and have never had anything in them since I began playing (lvl 40 currently)

Fixes attempted: I've tried logging out/back in, uninstalled/reinstalled, and tried playing the game on a different device. Nothing solves the problem. HOWEVER, if I log out of my current account and start playing on a new account the quests are there and work just fine. 


Tech specs: playing on a pixel 3a, have also tried on a Nexus 5x

I've submitted a bug report on this issue in game multiple times but have gotten no response back, here's hoping the forums gets me better luck. In hindsight I should have probably just stopped playing on my account once I noticed the issue and started a new one, but at this point in a little too vested in the current account to just throw it away. 


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2 лип. 2019, 04:0902.07.19
15.02.19
2725

Redhat88 said:


Issue: my daily/weekly/monthly quests tabs are completely blank and have never had anything in them since I began playing (lvl 40 currently)

Fixes attempted: I've tried logging out/back in, uninstalled/reinstalled, and tried playing the game on a different device. Nothing solves the problem. HOWEVER, if I log out of my current account and start playing on a new account the quests are there and work just fine. 


Tech specs: playing on a pixel 3a, have also tried on a Nexus 5x

I've submitted a bug report on this issue in game multiple times but have gotten no response back, here's hoping the forums gets me better luck. In hindsight I should have probably just stopped playing on my account once I noticed the issue and started a new one, but at this point in a little too vested in the current account to just throw it away. 



Hi

You issue is still persist today too?


2 лип. 2019, 15:1102.07.19
09.05.19
9

Hey there Sezzy,


Yes, unfortunately my issue is still persisting. I've attached a screen shot of what it looks like (all 3 tabs look the same). Is there any other information I could provide you guys with that could help solve this?



3 лип. 2019, 16:3403.07.19
09.05.19
9
*bump* I'm still experiencing the issue and have yet to be contacted by anyone. A response back would be greatly appreciated
3 лип. 2019, 18:3403.07.19
231501
I have the exact same issue
4 лип. 2019, 04:3804.07.19
15.02.19
2725

Hi

Could you try to log out and log in after force close and delete cache if you are usen android?


4 лип. 2019, 15:0004.07.19
231501

for me too :'(  new player lvl 20.

Ihave a iphone and a android.


Sorry for my language... ^^
6 лип. 2019, 17:4706.07.19
231501
I'm experiencing the exact same issue. No daily/weekly/monthly showing up on a fairly new account. Never had it actually work. Refreshed, reset, cleared, numerous times daily both before and since the 1.8 patch and still not working correctly. At this point, I'd be happy to have my email account link removed from current game and be allowed to create a new game using my current email account.
7 лип. 2019, 19:0807.07.19
09.05.19
9

**Back up to the top we go**


Any further info from the devs that you could provide Sezzy?
10 лип. 2019, 15:0210.07.19
09.05.19
9
Clearly this is an issue affecting a good amount of people. Can we please at least get a Dev acknowledgment that they are aware and looking into a fix? The fact that this thread has gone on for so long without that is ridiculous and worrying, come on Plarium, you're better than this
10 лип. 2019, 18:5610.07.19
231501

same with my account. startet a new one to test it has no problems.

but iam playing for a week or so and dont feel like starting over
11 лип. 2019, 04:3711.07.19
11 лип. 2019, 04:38(відредаговано)
15.02.19
2725

Hi

It should be fixed in a next update if everything goes planned.

Thank you for your patient.

11 лип. 2019, 20:5211.07.19
15

Sezzy said:


Hi

It should be fixed in a next update if everything goes planned.

Thank you for your patient.


Thanks, but yeah is there any kind of ETA? This is very frustrating and it's completely on the developers' end. 
12 лип. 2019, 15:5812.07.19
15

Kgonzalz said:


Been having the same issue ever since I created my account, didn’t realize this wasn’t normal until some friends showed me I was missing out on the daily quest rewards.  Hope this get fixed soon.

It won't. It took them two weeks just to acknowledge it was even a problem. But don't worry, they'll keep pumping out packs you can spend money on instead!


If enough people blowup this thread, it'll get done quicker. That's just how the industry works sadly. 
15 лип. 2019, 13:5215.07.19
15

It's Fixed for me as of today's update. No compensation of course, but i didn't honestly expect any.


At least it'll work going forward!
15 лип. 2019, 15:2315.07.19
09.05.19
9
Tony Guggino said:

It's Fixed for me as of today's update. No compensation of course, but i didn't honestly expect any.


At least it'll work going forward!
Same here, the issue for me is finally fixed (hurray). Shame about the lack of compensation. Just having the quests fixed for one day has already provided an absolutely massive boost. I can't image all of the rewards that I missed out on due to having them broken for 3+ months
14 лип. 2019, 20:3714.07.19
09.05.19
9
Shadowcat said:

I’ve submitted two tickets on this same issue and have yet to receive a response. When will this get fixed? What sbout all of the rewards we haven’t received?
I would definitely be interested in hearing if there is any plan whatsoever to at least attempt some form of compensation for the people that have been unable to access this part of the game... but I honestly can't say I'm expecting it. An official dev comment would be greatly appreciated though
13 лип. 2019, 04:1213.07.19
06.07.19
1
I’ve submitted two tickets on this same issue and have yet to receive a response. When will this get fixed? What sbout all of the rewards we haven’t received?
11 лип. 2019, 23:3411.07.19
231501
Been having the same issue ever since I created my account, didn’t realize this wasn’t normal until some friends showed me I was missing out on the daily quest rewards.  Hope this get fixed soon.
11 лип. 2019, 15:0211.07.19
09.05.19
9
That's great news to hear Sezzy, do you happen to have any general idea when that update will be? Are we talking the next big update like 1.8 was? Or just the next update in general?
10 лип. 2019, 19:1010.07.19
231501
I'm in the exact same boat. I've filed a ticket every day since I started, no reply or fix. I feel like we are missing out on way too much while this bug persists