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Clan Boss Damage not counting

Clan Boss Damage not counting

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1 трав. 2019, 18:3601.05.19
02.04.19
1

Clan Boss Damage not counting

I just used my second key on the EASY clan boss and I had 730K damage, somewhere right there, and it didn’t compute it again. It didn’t even show I used a second key just now. It only shows the 606K from this mornings attack. It’s the 4rth time it’s not taken damage I’ve dealt on record or the one time showed over  -1.34M in negative damage with 3 keys. I have lost loot from the clan bosses when I couldn’t deal enough damage and now I’m loosing the higher loot boxes and it’s always times 2 because we almost always beat him. 

I love this game, I’ve spent so many hours on here...I don’t know if I can see a tracker but I’m sure you can see one...and plan to spend a lot more and I know there’s bugs and I love that you listen and fix them which is why I spend money here and will continue to spend money on a game I love. Just hate missing rewards you can only get in that one place once a day. 

It was like I didn’t use the key at all after it was over. I’m pretty sure the clan boss still had less damage than when I started, so he took the damage just didn’t record for my account...for loot purposes.


Hope this helps. 

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2 трав. 2019, 14:5402.05.19
01.04.19
2

I messaged support in game a few days ago that my Clan boss damage after the battle was over did not match the damage shown on the page that shows everyone in the clans total running damage. It was my first hit, the numbers didnt match. I sent screenshots in, the 12k discrepancy between what the page after I attacked recorded my damage as and what my damage on the screen where you can see everyones caused me to not win the warrior level chest.


I'm having a new issue with Clan Boss now, I hit about 30 minutes ago, and the damage report has totally disappeared. My key is gone, waiting a little over 5 hours for a new one to regen, and its showing as if I havent hit the clan boss at all. It's not a new clan boss, i collected the prize for hitting the previous one before attacking his newest reincarnation.


Please fix this or at the very least respond to my in game support messages. I'm not seeing any acknowledgement that anything is being looked into for all of these clan boss issues. 
13 черв. 2019, 01:2813.06.19
30.05.19
1
Just noticed the discrepancy myself one of my clan mates was talking about it. Did some screen grabs and started a ticket as well. Hopefully plarian support isnt just ignoring the issue.
7 серп. 2019, 12:0007.08.19
29.07.19
1
This is the third time it did not count my damage against the clan boss. It takes my key every time but gives nothing in return. I tried messaging the support icon but it would not send. How can I contact them to report this issue?