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Reward for 135 stars in Campaign not received (Hard mode)

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9 квіт. 2019, 20:5509.04.19
220811

Reward for 135 stars in Campaign not received (Hard mode)

I have reached 135 stars in a campaign on Hard mode and clicked on the reward. A screen appeared saying that I should get 3x Epic Skill Tome. I was overjoyed, but when I got to the Tavern the tomes were not there. Neither are they in the inbox.


It was incredibly disappointing. I restarted my game. Then I closed it, cleared the cache and restarted it again, but nothing.

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10 квіт. 2019, 00:4710.04.19
1
I did not get reward at 135 stars on the brutal difficulty either...
27 трав. 2019, 02:0927.05.19
220811
Just done 135 stars on hard and no reward either :-(
13 черв. 2019, 11:1713.06.19
12.06.19
2
Same experience here.  I completed 135 stars on hard difficulty, message said I received 3 x epic skill tomes.  Tavern is empty, even after a reboot of the game.  C'mon, these things are a b!tch to get.  Plarium help??!!
27 черв. 2019, 00:3627.06.19
22.05.19
1
Same thing just happend to me in Brutal. Reward for 135 stars popped up for 3x Legendary Tomes....yet no tomes. 
27 черв. 2019, 12:5327.06.19
23.03.19
94

I've had this happen multiple times, i always thought that it was just me, like in my head. but now others are talking about it.

u know the most expensive things they sell are skilltomes......



-Derpa
28 черв. 2019, 04:3528.06.19
15.02.19
2725

Hi

Could you open ticket to our support in game ?

Thanks
26 верес. 2019, 13:4426.09.19
18.09.19
16
I have the same and opened a ticket more than a week ago... only silence was an answer
25 жовт. 2019, 07:2425.10.19
1

bad bed bug said:


I have the same and opened a ticket more than a week ago... only silence was an answer
Same here... Silence is deafening!


15 груд. 2019, 14:4315.12.19
20.11.19
1
I have had same thing happen and i also lost my prize for part 3 on hard. I also opened a support ticket and nothing......
16 груд. 2019, 08:4816.12.19
15.02.19
2725

Hi

Could you send me screenshot and your in game id than me with this forum post?

Thank you
29 груд. 2019, 13:4529.12.19
220811

Hi Sezzy, this bug also happened to me this morning, iPhone 6. I’ve submitted a support ticket in-game and appreciate any assistance with correcting the issue. Thanks.

16 січ. 2020, 21:3816.01.20
16 січ. 2020, 23:54(відредаговано)
20.12.19
10
I just had it happen to me today around noon cst. I opened a support ticket with screenshot & more details. Please fix this, I want to play more but until they’ve been given back and the issue fixed, I can’t because I fear the rewards I’m nearing won’t be added to my account again. I can send a screenshot when needed.