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Lost a lot of valuable item due to a sell multiselection defect

Lost a lot of valuable item due to a sell multiselection defect

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9 квіт. 2019, 08:1709.04.19
14.02.19
0

Lost a lot of valuable item due to a sell multiselection defect

Hi,


As said in the title, 

around tha 5 of april I try to sell a selection of items and the selection went wrong and ended up selling valuable items to me.


here are the repro steps i had at the time :

- start selling from an item

- select a lot of items

- scroll through my list of items because i had  lot of them

- notice that through scrolling the selection changed


i try to rectify it before selling, but as the selection move out on items that i can't even see, it ended up selling item very valuable to me:

for sure (by memory, so i might forget others)

- 5 divine attack items 

- 3 of the implacable 4 star set


i've already created to ticket through the game report. 

my player id is the following : 394249 on server : production1

as i invested a lot of time playing everyday to get where i am, and also invested money.

Having no answer or what's so ever kind of make me regret having invest any money in the game.


I wonder how you guys will make it up to me ?


thanks for considering my request.


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10 квіт. 2019, 20:0510.04.19
11.03.19
1
Had the same issue just now! Could we please get some help with this? I selected a bunch of items I wanted to sell. Then it just sold some random stuff that I got that I wanted to keep and I never selected it....
11 квіт. 2019, 06:0011.04.19
11 квіт. 2019, 06:04(відредаговано)
15.02.19
2725

Unknown_Ranger said:


Had the same issue just now! Could we please get some help with this? I selected a bunch of items I wanted to sell. Then it just sold some random stuff that I got that I wanted to keep and I never selected it....

Hi!

This is known bug it should be fix in next 1.7 patch. Please be patient. and please check your items before sell these.
13 квіт. 2019, 06:5913.04.19
05.03.19
1

i have same problems... 

 4/4/2019 in the course of selling items, even items that i didnt choose were sold together. 


ID : #1485774

server : production1
13 квіт. 2019, 15:3913.04.19
13 квіт. 2019, 15:49(відредаговано)
24.03.19
1

I have the same problem.


I can't find some epic artifacts after selling items today (April 13). Can You roll back my selling for today? My id: UM3734926/3675423 production 1