
Hi!
Thank you for the reports. We had a rough post-update period as the online increased dramatically and the game server was a bit overloaded. Right now the game developers are working on the improvements for the game server and I hope that you will notice that the number of disconnects caused by the server reduced.
Sorry for the temporary inconvenience and thank you for helping us to improve the game!
I've lost well over 1,500 energy due to these crashes
Samsung Note 8
game version 1.11.5 (latest on App store)
On the beta desktop it NEVER CRASHES!
It is worse than it has ever been.
If they are going to introduce new things they need to expect some increase in use, I guess that is what they wanted.
However, it crashes almost every time you change from one part of the game to another.
At least 5-10 a day.
The compensation is no where near the amount of energy or keys or arena tokens lost but most frustrating is that Plarium really don’t care ad long as there are people still prepared to spend money.
They have no respect for the players. If they did they would have servers that could handle the usage.
Every time I log into my account since the last update I am able to log in but once I go to area battles or to check my upgrade on my character or something else it kicks me off every time what is the issue
Hi,
What version of Windows are you running?
Do you get any sort of error message?