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Game keeps crashing since update

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25 лют. 2019, 16:4625.02.19
231245

Game keeps crashing since update

I keep lagging and crashing since the update of this morning.


Campaign raid crashes, dungeon crashes.
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25 лют. 2019, 18:3825.02.19
24.02.19
1
same
25 лют. 2019, 20:3225.02.19
15.02.19
1
It's unplayable. Takes me a few attempts to log in then I maybe only get 3-5 minutes if that before being kicked off again.
25 лют. 2019, 21:3625.02.19
38
Getting disconnected from game repeatedly cant contact support cause it still doesnt work
26 лют. 2019, 09:3526.02.19
02.11.18
7

Same issue with me, and related to this, the game crash insurance definitely doesn't work...I lose energy and have no rewards.


Agent Drew Technical Support
26 лют. 2019, 11:1626.02.19
06.06.18
126

Hi!

Thank you for the reports. We had a rough post-update period as the online increased dramatically and the game server was a bit overloaded. Right now the game developers are working on the improvements for the game server and I hope that you will notice that the number of disconnects caused by the server reduced.

Sorry for the temporary inconvenience and thank you for helping us to improve the game!

15 лип. 2019, 14:1515.07.19
231245
Same
15 лип. 2019, 16:2115.07.19
231245
Been crashing every time I try and play the game since the update this morning (07/15/2019) ..... even tried deleting and reinstalling it, Same result please fix!! unplayable
17 лип. 2019, 21:2817.07.19
17 лип. 2019, 21:28(відредаговано)
231245

My game keeps crashing as well.  No refunds on energy.  Just non-stop crashing.  I keep sending error reports. 


SUPER FRUSTRATING.  Please help!

Nick T.

um3414993 | 3358554

17 July 2019



jakk said:



I keep lagging and crashing since the update of this morning.


Campaign raid crashes, dungeon crashes.

18 лип. 2019, 04:1618.07.19
15.02.19
2725

Hi !


Please install 1.9.1. update from App Store.



Thanks

2 серп. 2019, 20:1502.08.19
02.08.19
1
My game keeps crashing like it's an Olympic sport, it's getting to the point that it's almost impossible to even complete daily quest. My champions must be bored with fighting cause they love to run around in circles too.
19 листоп. 2019, 14:0919.11.19
08.10.19
2

I've lost well over 1,500 energy due to these crashes 


Samsung Note 8

game version 1.11.5 (latest on App store)


On the beta desktop it NEVER CRASHES! 


The odd thing maybe this is just coincidence but everytime a ingame new add or change in the market place seems to be when the game crashes.  I cant tell for sure.
29 листоп. 2019, 19:1029.11.19
22.11.19
34
This is ridiculous.  The game crashes every 5 times I try to attempt to get into a mission.  I’m losing so much energy for NOTHING.  I’ve filed a ton of reports and emailed Plarium several times but no response.  What is going on???   
29 листоп. 2019, 20:0629.11.19
22.11.19
34
I just turned the app on and bought some energy and as soon as I go into a dungeon mission, my game app closes and I lose another 10 energy.  You got to be kidding me...I’m getting real tired of this...
1 груд. 2019, 21:5001.12.19
231245

It is worse than it has ever been. 

If they are going to introduce new things they need to expect some increase in use, I guess that is what they wanted.

However, it crashes almost every time you change from one part of the game to another.


At least 5-10 a day.

The compensation is no where near the amount of energy or keys or arena tokens lost but most frustrating is that Plarium really  don’t care ad long as there are people still prepared to spend money.

They have no respect for the players. If they did they would have servers that could handle the usage.

2 груд. 2019, 05:4302.12.19
15.02.19
2725

Hi

Hopefully this crashes will be gone after a next hotfix.

Thank you for you patient.
18 січ. 2020, 21:5318.01.20
24.10.19
4
My game keeps crashing on my iPhone 7 now but seems to work fine on my PC. I hope they fix this soon.
30 січ. 2020, 13:3130.01.20
18.08.19
13
Game is broken after server maint, don't do anything until the Clan screen looks right.
20 лют. 2020, 13:2920.02.20
231245
Game constantly crashing. Every time it costs me resources. Always send in reports but never any apologies or refund on wasted resources!!!!!!!  Please correct this and refund all lost resources Plarium
24 лют. 2020, 22:0224.02.20
1
Same thing since the update. Problems problems problems!!!
dthorne04Moderator
29 трав. 2025, 06:4929.05.25
30.12.20
7773
1 RamPage4455

Every time I log into my account since the last update I am able to log in but once I go to area battles or to check my upgrade on my character or something else it kicks me off every time what is the issue

Hi,

What version of Windows are you running?

Do you get any sort of error message?