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Payment Issue in Game

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2 трав. 2020, 10:5402.05.20
230631

Payment Issue in Game

Hi Plarium,


I have asked this on discord and in game (no response yet)


After purchasing a pack, my bank rejected the transaction (first time ever), and whilst the purchase was successful, I don't think the payment went through.

It was a random security check and I confirmed with bank it is ok, so they said try the purchase again.

Clearly I can't do that as the game has already given me the goods.

So I am not sure what I can do?


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2 трав. 2020, 10:5802.05.20
22.06.19
800
Ask the bank if the transaction went through. If not, don't tell Plarium. 
2 трав. 2020, 11:1202.05.20
230631
JoinME said:

Ask the bank if the transaction went through. If not, don't tell Plarium. 
It didn't even tho it did in game. But I want to be honest, but not sure what to do...
2 трав. 2020, 12:5302.05.20
22.06.19
800
Wait for at least 3 days and check again? 

Ethan said:


JoinME said:


Ask the bank if the transaction went through. If not, don't tell Plarium. 
It didn't even tho it did in game. But I want to be honest, but not sure what to do...

3 трав. 2020, 16:4403.05.20
13.02.19
1564

Hi,

Could you dm me, pls?