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Stay Home Stay Safe

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11 квіт. 2020, 12:3411.04.20
230629

Stay Home Stay Safe

Ok so brought my phone account on to pc to play and not getting the rewards for the event any clues or ideas tried relogging and letting it sit for an hour or so ???
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11 квіт. 2020, 13:2611.04.20
10.04.20
6

I also didn't got the rewards I am playing from mobile user id um45695304 | 44744460

11 квіт. 2020, 19:2511.04.20
18.01.20
87
could be 2 different versions of the game, try back to phone to claim rewards. 
11 квіт. 2020, 20:5411.04.20
14.03.20
2
Same issue, though I did get 3 * chickens and nothing else um44805627 | 43885456
11 квіт. 2020, 21:2811.04.20
13.02.19
1564

Hi, Guys!

I'll ask to check
12 квіт. 2020, 05:5512.04.20
230629
My inbox didn’t receive the Stay Home, Stay Safe gifts. How do I get those? I’m Player 47649208. 
12 квіт. 2020, 05:5912.04.20
230629

um48701006 | 47649028

12 квіт. 2020, 14:3912.04.20
10.04.20
6
Do we have anything new  ??
12 квіт. 2020, 21:1912.04.20
13.02.19
1564
Guys, your mail boxes were full, so you didn't receive the rewards.
12 квіт. 2020, 21:5412.04.20
230629
My mailbox was and is still empty. I’d like to get the Stay Safe, Stay Home rewards. 
13 квіт. 2020, 15:1913.04.20
230629
Same issue as people above.
13 квіт. 2020, 16:0813.04.20
10.04.20
6
Valdys said:

Guys, your mail boxes were full, so you didn't receive the rewards.
So... we will not get the rewards  ??? Period  ??? Cant we do anything about it  ???
14 квіт. 2020, 05:1914.04.20
230629
This is ridiculous. I deleted the game. I’m out!
14 квіт. 2020, 06:5614.04.20
14.04.20
3

um44199945 | 43299767 I had the same issue, didn’t get the reward maybe there is a chance for CS to verify that people didn’t and rectify it still? If not that’s to bad. Maybe they can upgrade the inbox storage for the future

14 квіт. 2020, 07:1614.04.20
230629

um48720467 | 47667914 didn't receive any reward. My inbox is empty how.can it be full. Please check. Thank you

14 квіт. 2020, 12:1514.04.20
230629

um48635667 | 47586062 Also didn’t get the reward

GreenKnightCommunity Manager
14 квіт. 2020, 14:3314.04.20
06.04.20
581

Greetings and salutations

I'm here to address issues with receiving gifts as a token of our support during the quarantine. To receive it, you should have logged in at least once during the seven days before we sent them.

I will also elaborate on the subject of items disappearing from Inbox when it's full to dispel confusion. If your Inbox was full before we sent gifts, the oldest items you had there should have been erased, and gifts still added in the mail as your latest acquisition.

Have a nice day and stay healthy

14 квіт. 2020, 21:2714.04.20
14 квіт. 2020, 22:25(відредаговано)
14.04.20
3
Sadly this is not true, I login every day, my inbox wasn’t full and I didn’t get the items. So it would be good to lookin to issues regarding that since it happened to multiple people and it would be unfair if stuff like this happends more often 
15 квіт. 2020, 12:0815.04.20
10.04.20
6
GreenKnight said:

Greetings and salutations

I'm here to address issues with receiving gifts as a token of our support during the quarantine. To receive it, you should have logged in at least once during the seven days before we sent them.

I will also elaborate on the subject of items disappearing from Inbox when it's full to dispel confusion. If your Inbox was full before we sent gifts, the oldest items you had there should have been erased, and gifts still added in the mail as your latest acquisition.

Have a nice day and stay healthy

This is totally unfair we should also get the rewards thing like this you speak of never happened I am grinding a whole week maybe more so I can upgrade a champion from rank 4 to 5 and I only have 3 decent champions I think we deserve those rewards so we can progress further
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