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Plarium is thieves?

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7 берез. 2020, 15:3907.03.20
26.02.19
3

Plarium is thieves?

I summoned 12 sacred shards when it was x2 event and in the middle of it all the server went down... I know.. Can't belive it, right? Well, either way.. I lost all my shards and my heroes when I loged in again. And have made 4 tickets about it and they just keep on ignoring me..


Have this happened to anyone else except for me? Did you get them back? 
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7 берез. 2020, 19:4007.03.20
10.01.20
6
I've never had this happen. There was one time when I opened a Sacred, saw the Champion and then the server went down. I logged back in and it was in my inventory.
8 берез. 2020, 01:4308.03.20
26.02.19
3

Okey, did see some other people on reddit that got the same problem.. But to make you wait for weeks and weeks to fix this is just messed up. 

8 берез. 2020, 02:4208.03.20
13.02.19
1564

Which were your ticket numbers? Have you already talked to a moderator or just waited for a reply to your tickets?

Btw shards or champions don't "disappear", they just go to your inventory.
8 берез. 2020, 09:3208.03.20
8 берез. 2020, 09:33(відредаговано)
26.02.19
3

How do I see my ticket number? I've just done it online because it doesn't work in game. 


And btw, apparently they do, because my heroes and shards are gone? If you haven't noticed, nothing is really working with this game right now. 


Also I've read at least 4-5 other that have the same problem within the guild cluster and on reddit so it seams like it more people then me. 



Valdys said:



Which were your ticket numbers? Have you already talked to a moderator or just waited for a reply to your tickets?

Btw shards or champions don't "disappear", they just go to your inventory.

8 берез. 2020, 11:1608.03.20
13.02.19
1564
Ailse said:

How do I see my ticket number? I've just done it online because it doesn't work in game. 


And btw, apparently they do, because my heroes and shards are gone? If you haven't noticed, nothing is really working with this game right now. 


Also I've read at least 4-5 other that have the same problem within the guild cluster and on reddit so it seams like it more people then me. 



Valdys said:



Which were your ticket numbers? Have you already talked to a moderator or just waited for a reply to your tickets?

Btw shards or champions don't "disappear", they just go to your inventory.

Look at your email, there's a number... that's the ticket number.