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Plarium stole my money

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20 лют. 2020, 01:5020.02.20
01.12.19
6

Plarium stole my money

I was sent back to my progress on 2/12/20 for no reason. simply because after I bought battle pass was banned for a day due to technical issues. Ban lifted on its own and everything was normal until Plarium decided to "fix" the ban. Between 2/12/2020 and 2/19/2020 I bought silver raid pass and all battle levels that disappeared after the fix, fused Rhazin lost that too. Several camps went back from 6*to 4* and many fully fused are not anymore. Waited to see if purchased items will be back after the refreshing, nothing. I also purchased shards,chickens exc, all gone

Game ID / um29786502/29274841

I don't want any compensation,  if possible get me back to my progress by 2/19/2020 8AM UST+5
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20 лют. 2020, 02:3320.02.20
20 лют. 2020, 02:44(відредаговано)
13.02.19
1564

It's not possible, they did a rollback to your account. Without that, you would be still banned.

Btw they're still returning all the purchased items, you have to be patient. 
20 лют. 2020, 03:2320.02.20
20 лют. 2020, 04:49(відредаговано)
01.12.19
6

I was not banned at the time of the fix,  ban lifted after one day and I've been plaing normal for 5 days. If you can roll me back to 2/12/2020, what is stopping you to roll me back to 2/18/2020. 

What abouth my purchased items, are thay gone too? 

That is why I said you are stealing my money and all that have same issues too.

Also I purchased level 50 reward ($100) and now I am back to 49 that is missing too

20 лют. 2020, 18:4820.02.20
13.02.19
1564
Your purchased items will come back, don't worry.
25 лют. 2020, 01:5825.02.20
01.12.19
6

Valdys said:


Your purchased items will come back, don't worry.

Still waiting for my purchased items to be returned. 

Bought  all levels on battle pass, level 50 reward exc.

Any idea how long it will take?
19 серп. 2020, 11:2919.08.20
230647
Было свечение портала и х10 призыв, но он походу не работал пока не добавили новость о нём, а я потратил всё осколки