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Bug after fix

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19 лют. 2020, 19:0419.02.20
01.12.19
6

Bug after fix

I was banned due to technical issues for 1 day after I bought battle pass. Ban was lifted after day passed.I purchased all levels and silver reid card . Colected all rewards from battle pass and upgraded Wurlim Frosting to level 50. After today(2/19/2020) fix I miss all heroes, battle pass, silver raid card, 7000 energy and 2000000 silver. In addition my progress is set back like a week, fused campion (Rhazin Scarhide) is not fused anymore, assented campions for that fuse are not assented anymore, leveled campions are back to like they were a week ago , one 6* fully assented and booked is now 4*, purchased all levels on battle passare missing and battle pas is not active, paid pass not active, completed weekly battle back to none. Can anyone tell me what can be done for it? My level from 52 is now 49

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19 лют. 2020, 19:0919.02.20
13.02.19
1564

Your account had a rollback to 12/02. 

And this is what happened to the BP:

"We restored the active BP to the unbanned players and all levels they received before the ban.

Those players, who got unbanned on the weekend and decided not to wait for a fix and bought another BP ("second") received Gems in the doubled equivalent of value.

Also, all the received Shards before the ban were restored.

We will keep you posted."

19 лют. 2020, 20:1119.02.20
19 лют. 2020, 20:34(відредаговано)
01.12.19
6

Ok,but what is going to happen with purchased silver raid card and all battle pass levels? Also my account was working properly as af this morning and after your "fix" a am back to 2/12/2020. I have not bay second battle pass, waited for the ban to lift on its own. What about purchases I made between 2/12/2020and 2/19/2020, will I kiss this money goodbye 

19 лют. 2020, 20:3919.02.20
01.12.19
6
How about giving me back wat I had this morning instead the crap I have now
20 лют. 2020, 02:4820.02.20
13.02.19
1564
They're still returning the purchased items, you have to be patient.