With the disclaimer that I can't guarantee anything:

Email support and see if they can do anything. It's worth a shot, at the very least. 

I filled a support ticket but I doubt anything will come of it, it's less on them and more on my brain. This year has been...a lot. A LOT.

Update: They took the 4 champs and 1 million silver and actually gave me Thor, they were very kind and considerate of everything. 

I had a blonde/brunette/gray (trying to be hair-color neutral, LOL) moment a few months back on something fairly significant in-game, and, for the first time, I actually got a good result from Plarium Support.  

Note that I did not accept their first answer or their second answer.  Each time I got the answer I did not want, I asked to be escalated to the next level of support, and explained the situation agian.  I finally got someone willing to pay attention to what happened instead of just giving the scripted answer of "no, we can not do that because...."

I strongly advise that you treat them with respect even/especially when not getting the answer you want the first/second/third time, but that you keep escalating until there is no one left to escalate to.  

High Five.  You got it on the first contact even.

I guess you can ignore my other message.  

Great news.

And pardon the unsolicited advice but as someone with ADHD try setting alarms when you can, write down as much as you can to prompt yourself when it comes to deadlines and such. I am horrific at keeping up with time sensitive things when I'm busy so I rely heavily on the phone alarms. :)

I was thinking maybe they turned over a new leaf, but maybe not a whole new leaf.  Maybe they were just prepared for an onslaught of disgruntled gamers due to technical game issues. This announcement was made early this morning:

• Fusion and support team@everyone
  Due to technical issues, some of the players were unable to enter the game for some time. This issue could have caused some of them to miss the Thor fusion deadline.
  
  Therefore, we want to remind you that if:
  You had all champions and materials ready before the deadline
• Or missing only the part that was denied due to this issueYou can contact our support team, regarding the fusion. They will double-check if everything is in order, and if it is, they will fulfill your request.
    

Good advice for talking with Support.

Catch more flies with honey for sure.

That's never been your practice though.  You booli.

My hurricane excuse was as valid as ADHD and the forum told me not to file with support.  Hmmmmm

The difference is the game was down for a couple hours for many people right at the end of the Thor fusion. They couldn't finish. So it was announced by Plarium that people who had missed the fusion but had their epics fully ready should contact support. 

That was what Thorne was conveying, what we were supposed to from Plarium.

Seems support felt this fit their criteria and helped the player.

Additionally Poly, let me add that you're always empowered to open a ticket and chat with Support any time you have an issue with the game. Don't let random people convince you otherwise, if you want Support to look at something. You can even ping me directly if you have questions about that, or when you should open a ticket.

Additionally additionally, sorry you went through such a terrible event and I hope you and the pets and any family are recovering and life is becoming more normal.