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Cant access my old account

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2 квіт. 2019, 23:2002.04.19
0

Cant access my old account

Hi, i cant log back into my old account as it is linked to a Facebook account that has now been deactivated. I’ve spent some money on the old account so I don’t want to start a new one. How can I access my old account again?
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3 квіт. 2019, 05:5203.04.19
15.02.19
2725

Unknown_Ranger said:


Hi, i cant log back into my old account as it is linked to a Facebook account that has now been deactivated. I’ve spent some money on the old account so I don’t want to start a new one. How can I access my old account again?

Hi


Please raise ticket to our support to recover your account.
27 квіт. 2019, 14:5127.04.19
3
I didnt link my account, and ive made 2 tickets with support and have not received any reply
20 серп. 2019, 17:1120.08.19
220810
has anyone gotten an answer to this because i have the same problem.
20 серп. 2019, 17:1420.08.19
22
Has anyone gotten ANYTHING out of support, aside from automated replies?
20 серп. 2019, 17:3120.08.19
12.04.19
57
you wll never get an answer because quite smply, they dont care, not helpful i know, but at least its an honest and truthful answer and may allow you to move on .
21 серп. 2019, 05:5821.08.19
21 серп. 2019, 05:58(відредаговано)
20.04.19
218
Unknown_Ranger said:

you wll never get an answer because quite smply, they dont care, not helpful i know, but at least its an honest and truthful answer and may allow you to move on .
Wrong on so many levels, you know this right? think of how many people they have to deal with on a daily basis, i've seen people send in 11 tickets for a crash. 
21 серп. 2019, 08:4121.08.19
13.05.19
219

Nestramutat said:


Has anyone gotten ANYTHING out of support, aside from automated replies?

It's a bit easy for solve this problem, login again on Fb account and it will be active again (if you don't deleted that acc). After that you can login in game with your old Fb account.

Do you have screenshot about your account?

Nickname in game?

Give us all information you have and we will try to contact directly support.

Best regards

MrIvv


21 серп. 2019, 10:2121.08.19
12.04.19
57
that is helpful and insightful and proves you guys know what you are doing, so why does it take the use of sarcasm and deliberate spamming to get that response?
27 берез. 2024, 06:3127.03.24
21.03.24
2

im trying to access an old account its linked to plarium play id. howeverm i cant remember the passwordto the account. its been on my phone like 4 phon es back. i have about 1 year of time played with (4) 60th. level charactors on it. How can i retrieve the old account? 

harleQuinnModerator
27 берез. 2024, 12:4827.03.24
24.02.19
8091
Richard

im trying to access an old account its linked to plarium play id. howeverm i cant remember the passwordto the account. its been on my phone like 4 phon es back. i have about 1 year of time played with (4) 60th. level charactors on it. How can i retrieve the old account? 

Start a Support Ticket. They're the only folks that can help you with an account issue like this

https://plarium.com/en/support/