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Energy Compensation

Energy Compensation

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9 серп. 2018, 04:1009.08.18
06.08.18
1

Energy Compensation

Pretty sure that I'm not the only one who experiences this:


OFTEN times, i'm in middle of a battle and the game disconnect! Everything is very expensive in this game and this includes the precious energy that we loose when this happens. Please don't say it's my ISP or connection - I live in N/A and have direct fiber to my home. Not only does this happen at home but even at work or outside. What can we expect from the admins?

This is completely unfair  at this point because i'm paying for the gems to buy energy.



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9 серп. 2018, 05:2109.08.18
30.07.18
19

This is more for the Feedback and Suggestions section but I completely agree: Raid badly needs fight recovery to address disconnects in PvE content. 

For Arena, disconnects should probably result in a "no contest" resolution for the battle that was interrupted.
MariusAdmin
10 серп. 2018, 10:0610.08.18
04.09.17
2688
Hey, guys. Fixing this problem is one of the top priorities for the Dev Team right now. They are working on adjusting the algorithm so even if connection to the server is lost it does not lead to the Stage being dropped like that. I am afraid it would never be completely foolproof, but we hope to cover the absolute majority of cases once the appropriate fixes go live. 
12 серп. 2018, 00:0712.08.18
20.07.18
10

Lost at least 120 energy over last 3 days alone.


Arena probably 6 wins disconnected on last kill so register as a loss too.


They need to do what other games do and give out some compensation maybe send every one a free energy refill. Look after us guys who are supporting the game....
MariusAdmin
12 серп. 2018, 12:2512.08.18
12 серп. 2018, 12:25(відредаговано)
04.09.17
2688
Roder83 said:

Lost at least 120 energy over last 3 days alone.


Arena probably 6 wins disconnected on last kill so register as a loss too.


They need to do what other games do and give out some compensation maybe send every one a free energy refill. Look after us guys who are supporting the game....
Cannot make any promises about mass compensations, though I'll ask the Devs if it's possible to identify players who have been suffering from this issue specifically. Case-by-case requests could be reviewed by Support as well if a ticket is submitted to them.
17 серп. 2018, 13:0617.08.18
23.07.18
18
Ive probably lost aleast 1500-2000 with how much i play/crash and i p2p getting abit annoyed
18 серп. 2018, 01:1418.08.18
8
I too scream everytime I get the disconnect and relog message when I am about to win in Arena....like I really do scream  and I m not an angry person LOL =p