good news for the select few . but really no compensation for the iOS users who couldn't connect because of a forced update and missed the last champion needed for foli fusion.  But even still no compensation for us android users who have been losing every resource due to freezing since 1.7 energy cb keys and pvp tokens..still @ 0 for us..

Владимир Ильин said:

I have lost my profile 23 of July Your mates dont want to save the situation! Help me please!!!!!!!!!!!

Cirilla said:

 We will definitely keep doing our best to make sure that the situations that would require massive compensations do not occur in the first place.

Patch 1.8 - few arena tokens and key...

Nuff said

from f2p standpoint - pity that there will be no more handouts of compensations.

I have spent like 10$ over last 3-4 months so I am between f2p and p2w, but my personal opinion is that no mobile game is worth more than 20-30$ - spent over lifetime of me playing it.

Having 10-20$ budget left on this game and having experienced what 10$ can give me - I wont spend at all now (unless sacred shards will be sold for 3-5$ each - then I could think about it, still tough sell but at least thinking ...)

With that said, I was actually glad this game had issues - it gave me few 3d exp boosters and loads of energy for free in mailbox. Those were spent on events - allowing me to complete those that were worthy.

Raze said:

You think they honestly care about 30 dollars total over your entire time playing? 

I am sure they don't (even if they won't admit to it due to PR).

I am honest with the situation, my point of view is equal to f2p even if I have paid some.

From one side - I am old enough to remember owning PC games - you pay once and you have floppy / cd / dvd and you can play as long as you want without needing to pay again.

From another side - Too many other games on the market, too greedy market with micro-transactions, to invest in one product. The moment I have enough of crap served by devs I just go elsewhere, no remorse like 'but i have spent so much in here, lets give them one more chance ...'

It is like criminal mindset: do not get attached to something you couldn't just leave if in trouble or else they will catch you exploiting this weakness...

I seen stats this game's made over 3 million so far. they ain't short of cash but what that really represents is people (myself included) are or have been spending money hand over fist.

it's been noted since 1.7 the freezing issues and severe loss of resources so why would they compensate the ones who have been having this issue..over 3 million dollars tells me we are just road kill and unless your duel wielding Visas  or a "youtuber" you ain't getn nothing 

I have closed my wallet and removed all options for purchase I'd highly recommend others with the same. 

it's a slap in the face when you lose ya CB keys energy for doing max level dungeons only to be offered to buy more...no! 

personally I wouldn't care about the extreme p2w but seeing as every post is going unaddressed and not once has plarium reached out to those who have this major problem  to try get direct feedback and rectify the problem 

so I'll continue to be vocal and call it p2w bs

it's not like I hate the game..but it's not fun and it's not fair its just (#@×$) I'll say broken 

https://sensortower.com/ios/us/plarium-global-ltd/app/raid-shadow-legends/1371565796/overview

Hello! Guys, I do realize that this may seem unfair to some of you. However, the thing is that the tracking tool that allows us to monitor the game performance on players' devices more or less has been set up recently. This is why, this time, we were able to locate the players that had lost a lot of resources due to this error and issued the compensation. We will definitely keep doing our best to make sure that the situations that would require massive compensations do not occur in the first place.

This is why, this time, we were able to locate the players that had lost a lot of resources due to this error and issued the compensation.

It seems they don’t want my money. I can’t renew my monthly pass, throwing up an error every time I attempt to renew it

MadCo0kie said:

Cirilla said:

This is why, this time, we were able to locate the players that had lost a lot of resources due to this error and issued the compensation.

So players that only lost a few resources didn't get any compensation? Just asking since that's how your sentence reads.

That's excatly what she is saying. I lost fair amount of resources and didn't get shit.

Well that's a new level of greed for you. Track your players so you don't accidently give away too much compensation to your players. It's all about the money with these guys.

God bless Plarium

What about all those error messages logging back into the game after a crashed battle? "Would you like to submit the latest incomplete battle... Blah blah blah"? 

Compensation for all the lost cb keys and energy, silver and rewards is looong overdue for the current issues.