Valkyrie said:
Hello!
Firstly, I want to let you know that there are a few ways you can contact our Support Team. There’s the Bug Reports section of the Official Forum, the Raid Discord server, also you can contact them via the game or you can send an email at [email protected]. However, you might not receive an answer right away due to tons of requests, so the response time may be longer than usual.
Secondly, from now on, I will the one, who's responsible for this Forum Section (Announcements), thus, I will be responding to the community.
So don't be discouraged in advance:)
Have a wonderful day!
Umbreeyoree said:
So are bug reports never going to be responded to anymore? Currently all we get is an auto response when we send one in game that tells us nothing except to send it through different means if we selected the wrong type of bug report, and a bunch of bug threads on the forums that never get responded to. I don't use the discord, but I've heard that it is so cluttered that any bug report over there is likely to never get a response, and what are these "other platforms" and why aren't they on this platform? The one person that actually responded to people (albeit sometimes with inappropriately coy or annoying non-answers) is no longer going to be responding to the community, so what are we supposed to do now? I think that some people continued to play this game after all the horrible things Plarium has recently been doing because they knew that someone was going to actually see their complaints and try to bring it to the attention of the developers. Now there doesn't seem like there is any real reason to bother anymore.
Okay, well for over a week now I have been sending possible hacker of glitch reports and not getting any responses from developers, so maybe you can help me then. In arena, I keep fighting people who heal in the middle of my attacks. When my Valkyrie attacks them with her first, the first hit lands, then they heal for more than the first hit, and then my second hit lands. I've looked through the masteries and artifacts to see if it was a mechanic, but I couldn't find anything, and it happens on different units with different team comps, so it isn't a passive. I originally thought it was a regeneration or immortal glitch, but then I saw a lifesteal unit have it happen to them, so then I thought it was a healing artifact glitch, but then it happened to a unit who didn't heal at the beginning of his turn and didn't heal when he attacked, so I have no idea what is happening. Could you possibly tell me if I am missing a game mechanic, or if this is in fact not supposed to be happening, because it is happening more and more in arena, and arena is annoying enough as it is.
