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Bank account with negative mount

Bank account with negative mount

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10 січ. 2017, 19:0410.01.17
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Bank account with negative mount

Friends

Since 5 days in my bank account Exist -25234 (minus or negative)

Why ? and what's solution

Thanks

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10 січ. 2017, 20:0310.01.17
20.10.15
623

I would say that's because you cheated and managed to hack Plarium, but I guess you would't be complaining here then^^

I had a friend who got that too.

Can't be of much help I'm afraid...

Alyona KolomiitsevaCommunity Manager
11 січ. 2017, 10:3411.01.17
17.09.15
8278

presidencia said:


Friends

Since 5 days in my bank account Exist -25234 (minus or negative)

Why ? and what's solution

Thanks

Most likely, your in-app purchase was reversed and the funds were sent back to the source of the payment, therefore the in-game currency has been deducted from your balance.


Please note that there was no system error in this case. Your balance has become negative because you spent the received currency before the payment reverse.


If you have any further questions concerning this matter, please contact Support Team directly. They should be able to provide you with more details.