Discriminatory Pricing of 50 Percent Offers - How does Plarium believe this is even close to fair
Another BH member and I were talking about spending a few dollars after not spending any for a long time due to the general RUAL EURU prize reward changes and other poorly handle fiascoes.
He gets a 50% discount offer for 9.95, limit 3 4475% extra per package
I get a 50% discount offer for 49.95, limit 3 1993% extra per package.
(it should be intuitively obvious at this point where is complaint is going.)
We compare the items in each, only difference is his has coil for levels 5-8 and mine 5 - 12.
19 other items, units etc match as to description.
If I spend the $50 I get for example:
32,700 rubies
5 whirlpools
50 schooners
50 brethren subs
5 airships
3 haven def boosts
While, with the 3 purchase limit he spends $30 and gets:
36,630 Rubies or 12% more for $20 less cost
6 whirlpools or 20% more " " "
120 schooners or 140% more
120 brethren subs or 140% more
6 airships or 20% more
6 haven def boosts or 100% more
Percentage differences follow the same ratios throughout the comparison of the two offers.
I did send a report to support about this and the gist of their reply was that, offers are on based on a computer algorithm based upon purchasing history and the offers each person receives cannot be changed. In other words, if you don't like it, tough.
(Which algorithm apparently does not recognize that I haven't spent money for a long time)
So I must have foolishly bought a $50 package at one time and from now on I'm am being discriminated against when compared to my BH mate who says he's never purchased a package that cost more than $10 or $20.
So, moderator or anyone else while this maybe legally acceptable, HOW IS THIS EVEN CLOSE TO FAIR OR MORALLY SUPPORTABLE, how does this create loyal customers that could honestly recommend this or any of the other games to their friends?
We have looked at this over the last several weeks, and this is not an anomaly, the ratios may change some but the packages offered to the BH member at the lower price are always a much better buy.
I hope any new members can read this and come to their own decision regarding the character of the company behind these games. Just wish I had known this.
Expat John