For BH tournaments: are these two old or new members of the BH?

For personal quests: did they just hit those prizes or did they finish them off?

For BH tournaments they are both old BH members.

david58 said:

During the last Prize BH achievement quest and this current one, two of our players are not having their prize taking scores added to the BH total, although the scores are recording in the solo prize quest which is running at the same time.. The same thing is happening now to individual challenges offered to the players, IE "raid a prize higher than level 47", level 67 prize hit and the ongoing solo prize challenge rises but no result in the individual challenge. Both players are playing on different browsers, one on Chrome and one on Firefox.

Hello, Captain!

Your Brotherhood members need to contact us personally. Only thus we will be able to investigate their issues. 

For challenges they just were require to raid havens above a certain level but did not finish them off.