I logged a query back in January. 2 players in my BH made the weekly top 10 on defence but we didn't get the BH "Dread Pirates" award. I got an automatic email on 23 Jan with ref #FJZ-673-28475, then nothing since....
How do I chase this up?
No need to chase it up. That achievement is won by having players in top 10 prizes ("missions"). Very unclear from the description, but that's how it's always been.
I agree that the Support's (lack of a proper) response is very inappropriate.
Dread Pirate is just for hitting the LH. Note the wording is totally vague. Our BH had five finish in the top 10 in blockades, I was one of them. We expected nothing and we got nothing.I logged a query back in January. 2 players in my BH made the weekly top 10 on defence but we didn't get the BH "Dread Pirates" award. I got an automatic email on 23 Jan with ref #FJZ-673-28475, then nothing since....
How do I chase this up?
Hi! You have received an automated message from Support that your report was accepted and will be investigated. Unfortunately, our Support Team doesn't contact players back about the results of investigation. Once the issue is received by agents, tickets get closed :)I logged a query back in January. 2 players in my BH made the weekly top 10 on defence but we didn't get the BH "Dread Pirates" award. I got an automatic email on 23 Jan with ref #FJZ-673-28475, then nothing since....
How do I chase this up?
i have the same sort of issue in stormfall age of war - untamed lands i have waited ages for a reply regarding missing items from purchases and tourney awards but no contact from plarium to find out the details from me
now have another issue - i won a top 50 award but no idea what it is or what category no details were given
warlock17195 said:
i have the same sort of issue in stormfall age of war - untamed lands i have waited ages for a reply regarding missing items from purchases and tourney awards but no contact from plarium to find out the details from me
now have another issue - i won a top 50 award but no idea what it is or what category no details were given
Hello!
Please submit an individual topic in the appropriate forum with your question specified in it. Here is an instruction how to report bugs.
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