All Categories

Error: Oops something went wrong

Search
How to join our moderation team?
Jan 29, 2017, 09:0901/29/17
231990

Error: Oops something went wrong

Every time I try to log on, it keeps telling me........   Error      Oops something went wrong.  Please, try again.   It also has my ID# after it.


Any advise would be helpful and appreciated.


Thanks,


Ruby Rob


Views
6k
Comments
39
Comments
Jan 29, 2017, 09:1901/29/17
08/01/15
39
I would advise against any troop actions until we get an official response 
Jan 29, 2017, 09:5001/29/17
231990

I would advise against any troop actions until we get an official response




Incoming Raid in 2h 30min........     There goes the crew that never got to leave the heaven.....   O'well  back to trying to get in.
Jan 29, 2017, 10:2201/29/17
12/13/15
203
still not working....
Jan 29, 2017, 10:4601/29/17
231990

Still not working.

Why? cannot playing anything
CrowbarModerator
Jan 29, 2017, 10:5401/29/17
03/07/16
2422
There is a problem with one of the servers and they're on it. Hopefully, it'll be fixed soon.
Jan 29, 2017, 10:5901/29/17
231990
and will plarium give back the units lost during this problem? i saw some players nukes havens to get points with this prob....and to save units needs great luck or 20 tries atm...
Jan 29, 2017, 10:5901/29/17
231990

bugs.................lagging...............................

eeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrooooooooooooooooooorrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Jan 29, 2017, 13:0301/29/17
231990
It's impossible to play. It not working
Jan 29, 2017, 13:0401/29/17
07/28/16
116

It might be nice, and more respectful to the players, If someone in an official capacity posted some sort of update on the issue, in a place that every player could see.


A lot of games I have played in the past, have an area in the support section for this purpose.


“Mushroom Theory” is counterproductive, as a good business practice. As a good end user client of this game, I am starting to formulate an unfavourable opinion, of the games owners and staff.



Regards Raventor.

Jan 29, 2017, 13:1301/29/17
09/20/16
6
Fix the server !!!! Impossible to log in since at least 5 hours... 
Jan 29, 2017, 13:4001/29/17
07/28/16
116

The Game is Back up, although I hate to “ do any ones “ Job for them!


Good Luck all.


As an act of good faith, it might be an idea If Plarium gave every active player, who has purchased rubies in the last month 25,000 rubies free, and close this thread, giving any one who replied in it and extra 50,000 rubies free.


Raventor

CrowbarModerator
Jan 29, 2017, 16:3801/29/17
03/07/16
2422

It does seem to be OK now. I have no official confirmations that the problem was completely resolved (let's be honest, it is Sunday), so I advise caution for a while longer...

Thank you all for patience, and if you had any considerable losses due to these problems, I suggest you try to get your units back via support tickets. As always, be detailed in your claims, include screenshots of the reports, and try to explain the best you can why the losses wouldn't have happened had this problem not occurred.

Good luck to you all!
Jan 29, 2017, 18:0101/29/17
03/27/14
1654
We have noticed more loading issues we are aware of this and plarium is working on this, please be patient while they figure out what's cause this  
Jan 29, 2017, 18:2001/29/17
03/27/14
1654

yes we are aware of this, 

please give it time the devs are working on this 
CrowbarModerator
Jan 29, 2017, 18:2101/29/17
Jan 29, 2017, 18:24(edited)
03/07/16
2422

Yes, it is still the same issue and they say that they are still actively working on it.

No time frame at the moment, sorry.
Jan 29, 2017, 18:2401/29/17
09/20/16
6
un ore time, the game does nt work any more !! impossible to load plarium... Fed up now !!!
Jan 29, 2017, 18:3201/29/17
05/11/15
19

Again down... today is impossible to play and just before crash, the Heart Slayers were tasting our bastion... I hope ALL the players are out of game, not only few: the hits by heart slayers are just an itch but without see what is happening any Filibustiere feel not fully top peaceful... obviously if attacks continue by HS and we are not on line to preserve, our ticket to the support will not the only way we try to obtain satisfaction.


Hader

commanding officer for relations & quartermaster of Filibusta

Jan 29, 2017, 18:3301/29/17
02/15/16
54

Greetings pirates 

This is total BS 

We are told to be patient while our troops are stuck in the haven waiting to get picked off 

Again well done Plarium 

You ppl seem to be full of excuses and very short on solutions 

Fix the game before i lose all my troops 

Cheers
Jan 29, 2017, 18:4201/29/17
11/09/15
4
I haven't been able to get into the game since this morning, which was 11 to 12 hours ago. Still giving me the P symbol. I think the events that were running today need to be given more time to complete, if no one has been able to earn points toward them all day. 
Jan 29, 2017, 18:4401/29/17
231990
People who are already in the game can still play as long as they don't logout. This is a response to the closed thread in general discussion. So if you get raided during this time I think plarium will reimburse you for your losses if you have troops out or raids returning and you can't secure your troops. Thing is it's almost bed time for some people and if the server comes back on  and they get raided while sleeping I doubt they will reimburse you since the time frame of the raid would be when the login server was back online and working already. So I feel sorry for all who will lose troops and not get reimbursed.