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unable to see letters

unable to see letters

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16 жовт. 2016, 06:2316.10.16
15

unable to see letters

like the msg says i am unable to see my letters from other players (eg private msgs ) its been a problem for 2 or 3 days now.........the page loads but there is no msgs to be seen even tho my counter is at 4 
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16 жовт. 2016, 06:3416.10.16
21.09.15
905

This bug was solved on 12th oct. It is possible that you haven't logged out since that day & it is showing because of issue.


Please logout & clear your cache & cookies.


Than login again.


Also try incoginto mode for chrome & if the bug still exists. Submit a ticket here


http://support.plarium.com/enpirates/Tickets/Submit/Step1/53

17 жовт. 2016, 08:5217.10.16
17 жовт. 2016, 08:57(відредаговано)
15

it appears its just the msgs from a certain point as i can now get msgs but i cant see the 4 from the time it was bugged.........as for a bug report i think i will just have to deal with the problem along with the other glitches 

.........i will try directly logging out tho as i had already tryed clearing cache and cookies


(edit)is there a log out button if not then i have loged out already when i leave the game havent i ???)

17 жовт. 2016, 09:1917.10.16
21.09.15
905

For logging out click on your name in top right corner, it will take you to your profile in a new window.


Scroll down & on bottom left you will see logout.


Additionally i believe you haven't any unread messages it is just the bug which is showing 4 unread.


Additionally you can try incoginto mode , press Ctrl+Shift+N for chrome