The moment of the payout depends, among other things, on the level of your top prize and of the prizes you're hitting now. So, what are these for you?

Apart from that, I can guarantee you that Plarium's response will be "there is nothing wrong with prizes, you will get your reward eventually".

i have tryed every methord there is and i am still not getting anything back 

i am playing since 2014 i know everything there is.

i have compleated all 210 lvl at lighthouse.

i really belive there is something wrong with my account.

i had 70m units now i have nothing.