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Profile errors

Profile errors

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7 трав. 2018, 14:4607.05.18
0

Profile errors

Hi


I am fairly new to pirates game, having already played Vikings etc.

After some 45 days, I logged on, and the haven will not load.

It shows me back at Level 1??

I have followed the troubleshoot guides.

Flash is latest

Cache empty and increased

Reloaded Chrome

Tried Firefox, Mozilla and Edge....same result: Pirates will not load but other Plarium games work perfectly.


No improvement. Yet when I log into Vikings it loads and works perfectly.


Plarium support is not getting back to me (Been a week now!!!) regarding a possible issue with my Pirates game profile.


Anyone else ever had this issue and if so what was the solution?

Thanks

Anton Starling

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7 трав. 2018, 15:2507.05.18
13.02.17
5

Hi there, 


Support, if you are looking at the last 3 threads, they are reporting all the same login problem, I have got it too.


My main PC does not work, I put on all the latest updates, I could get and checked several browsers, chrome, opera, firefox .. all the same error or the black login screen, I could login once today, all others no success.


I login in to facebook and started pirates there, it worked !


Then I switched back to my old notebook, running on windows 7, all is running as it should be, all fine. I havent done any updates in the last months on the notebook, and I had not have to clean browser cache or what ever. Just working
7 трав. 2018, 16:0007.05.18
13.02.17
5

Now I am back in the business.


I have done the following steps:


I installed from scratch an latest version of an portable browser opera 52.0.2871.99

.. in a new folder etc..

and allowed all the flash and important thing


Game is running again.

DeletedTechnical Support
8 трав. 2018, 10:4608.05.18
4521

Hello, Captains!

This issue is already discussed in another topic. Here is a link for you.

MAASAIADS57, if you logged into 1 level Haven, this means you could get on another server. Please check this article

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