
Hello Captain! I apologize for answering in English. We are still working on the full-time multi-language support.
Please attach the screenshot illustrating report from the Merchant about the arrival of a galleon loaded with Rubies to your haven.
Important note:
- The "Treasure Gathering +50%" bonus is applied only to those Treasure islands which were captured after the item had been applied.
- If the discovery "Lever an' Axels" is still under the upgrade from lvl. 14 to lvl. 15, you will be still getting 24 Rubies per hour.
Also, I have contacted you via private messages. Please check it and specify the requested data.
yvesdesrosiers said:
and i am still only collecting 24 when i am suppose to collect 26 e v e r y h o u r s can this problem be fix
and after that talk about what occu whern i bought the boost
Dear Captain!
Please do not post multiple messages about the same issue.
Please specify the list of troops you send to a Treasure Island. Keep in mind that different troops can carry different amount of the Rubies.I think I know what the problem here is.
When your defence comes to an island, they spend the first 5 minutes "looking for the treasure", as explained in the Help. That means that when you send them for 1 hour, they are actually collecting for only 55 minutes, thus getting 55 / 60 * 26 = 23.8333 (which rounds to 24). If you send them to work for 1 hour and 5 minutes, you will get 26 rubies, in 2 hours and 5 minutes it'll be 52 rubies, etc.
I tested this on my acc and it fits (my extraction rate is much higher, but the maths holds).
yvesdesrosiers said:
I TODAY I DIDNT GET THE 1.5 BONUS OF THE TOURNEMENT
BUT YESS IT WAS THE 5 MINUTE
Please submit an individual topic with your question specified in it. Here is an instruction how to report bugs.