I know I've read this in different variations -- this one too weird for me to get at all.  I'm sitting low on rubies so I bought a pack.  all showed up and and my total rose from 28K to 43K as it should have.  For a moment.  Then I undertook playing very long ago abandoned "prizes" in the "glory" area and had a lot to do, the first being a corsairs graveyard.  I executed that and my ruby total dropped from 43K to 29K, no explanation -- I'd really like to have my 14K+ rubies back -- yup, I kinda insist on it.  How about we fix that for me -- right away.